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Terms & Conditions

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use our website.

 

Use of the Website

  • You must be at least [insert minimum age] years old to use our website.

  • You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

  • You agree not to engage in any activity that could harm or interfere with the operation of the website or its associated services.

 

Accounts and Registration

  • To access certain features of our website, you may need to create an account. You agree to provide accurate and complete information when creating your account.

  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

 

Orders and Payments

  • All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

  • Prices for our products and services are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing.

  • Payment must be made at the time of order. We accept [list accepted payment methods].

 

Shipping and Delivery

  • We will make every effort to deliver your order within the estimated delivery time. However, we are not liable for any delays beyond our control.

  • Shipping costs and delivery times vary depending on the destination and shipping method chosen.

Returns and Refunds

 We accept returns and issue refunds in accordance with our Return Policy, which is available on our website. Please review the Return Policy for detailed information on our return and refund process.

 

Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of Cod3Design or its content suppliers and is protected by intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works of any content on our website without our express written permission.

 

Limitation of Liability

  • To the fullest extent permitted by law, Cod3Design shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

  • Our total liability to you for any claim arising out of or relating to these Terms or your use of our website shall not exceed the amount you paid for the products or services in question.

 

Indemnification

You agree to indemnify and hold harmless Cod3Design, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or your violation of these Terms.

 

Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

  • Any disputes arising out of or relating to these Terms or your use of our website shall be resolved exclusively in the courts of [Your State/Country].

 

Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

In the Privacy Policy, we refer to any information about an identifiable individual as "Personal Information". 

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Personal Information: Name, email address, phone number, billing and shipping address,  and any other information you provide when you create an account or make a purchase.

Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use the information we collect for various purposes, including:

 

  • To process and fulfill your orders.

  • To communicate with you about your account, orders, and customer service inquiries.

  • To improve our website, products, and services.

  • To send you promotional offers and newsletters, if you have opted-in to receive them.

  • To comply with legal obligations and protect our rights.

Cookies:

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

Return Policy

Changes

We may update these Policies from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by e-mail or through our Website.

We strive to provide our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, our Return Policy outlines the process for returning items and receiving a refund or exchange.

 

Eligibility for Returns

  • Items must be returned within 20 days from the date of purchase.

  • Items must be in their original condition, unused, and in their original packaging.

  • Certain items are non-returnable, including [all the customized products].

 

Return Process

  • Initiate a Return:

Contact our customer service team at cod3design.cy@gmail.com or through our website to initiate a return. Please provide your order number and the reason for the return.

  • Prepare the Item for Return:

Ensure the item is securely packaged to prevent damage during shipping. Include all original packaging, accessories, and documentation.

  • Return Shipping:

You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure the item reaches us safely.

 

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.

 

Exchanges

  • If you need to exchange an item for a different size, color, or product, please contact us at cod3design.cy@gmai.com or through our website to arrange the exchange.

  • Exchanges are subject to product availability. If the desired item is not available, we will offer you a refund or an alternative product of equal value.

 

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at cod3design.cy@gmail.com or through our website. We will arrange for a replacement or refund at no additional cost to you.

  • Please provide photos of the damaged or defective item and your order details when contacting us.

 

Non-Returnable Items

  • Gift cards

  • Customized Products

 

Contact Us If you have any questions about our Return Policy or need assistance with a return, please contact our customer service team at: cod3design.cy@gmail.com or through our Website.

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